AIOU Course Code 9551 Question Paper Spring 2025
ALLAMA IQBAL OPEN UNIVERSITY ISLAMABAD
(Department of Business Administration)
WARNING
- PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM THE AWARD OF DEGREE/CERTIFICATE IF FOUND AT ANY STAGE.
- SUBMITTING ASSIGNMENT(S) BORROWED OR STOLEN FROM OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN THE “AIOU PLAGIARISM POLICY”.
Course: Introduction to e-Business (8426/9551) Semester: Spring, 2025
Level: BBA/PGD
Please read the following instructions for writing your assignments. (AD, BS, Bed, MA/MSc, MEd) (ODL Mode).
1. All questions are compulsory and carry equal marks but within a question the marks are distributed according to its requirements.
2. Read the question carefully and then answer it according to the requirements of the questions.
3. Avoid irrelevant discussion/information and reproducing from books, study guides, or allied material.
4. Hand-written scanned assignments are not acceptable.
5. Upload your typed (in Word or PDF format) assignments on or before the due date.
6. Your own analysis and synthesis will be appreciated.
7. Late submission of assignments will not be accepted.
8. The students who attempt their assignments in Urdu/Arabic may upload a scanned copy of their hand written assignments (in PDF format) on University LMS. The size of the file should not exceed 5MB.
Total Marks: 100 Pass Marks: 50
ASSIGNMENT No. 1
Q. 1 Define e-business and explain its role in shaping the new economy. How has the growth of e-business influenced related industries? (20)
Q. 2 Explain the development of the Internet and the role of the World Wide Web (WWW) in enabling e-business. How has this technological evolution influenced business operations globally? (20)
Q. 3 Discuss the characteristics and types of e-business models. How can the framework for analyzing e-business models be applied to evaluate a real-world e-business? (20)
Q. 4 Explain the concept of disintermediation and reintermediation in
e-business. How do these processes impact the cost of production and distribution for businesses? (20)
Q. 5 Explain the importance of creating an effective e-marketing plan. How can businesses use online advertising and the marketing mix to target online customers? (20)
Total Marks: 100 Pass Marks: 50
ASSIGNMENT No. 2
This assignment is a research-oriented activity. You are required to prepare a detailed report of about 3000 words on the topic allotted to you to be submitted to your teacher for evaluation.
You are required to select one of the following topics according to the last digit of your registration number. For example, if your registration number is 18-IDM-3427183 then you will select topic # 3(the last digit): -
List of Topics:
- Key Technologies Shaping E-Business: From Internet to Wireless
- Types and Analysis of E-Business Models
- Economic Factors Influencing E-Business
- Strategies for E-Marketing Success
- Management Strategies for E-Business: A Case Study on Ryanair
- Formulating Effective E-Business Strategies
- Implementing and Evaluating E-Business Strategies
- Gaining and Sustaining a Competitive Advantage in E-Business
- Phases of E-Business Development: Challenges and Future Landscape
- Evolution and Definition of E-Business in the New Economy
GUIDELINES FOR ASSIGNMENT # 2:
- 1.5 line spacing
- Use headers and subheads throughout all sections
- Organization of ideas
- Writing skills (spelling, grammar, punctuation)
- Professionalism (readability and general appearance)
- Do more than repeat the text
- Express a point of view and defend it.
INTRODUCTION TO E-BUSINESS (8426)
Unit–1: Introduction
- Defining e-business
- The development of the new economy
- Types of e-business and related industries
- The growth of e-business
- Use of the internet
- Key people
Unit–2: E-business Technologies
- The development of the internet
- The World Wide Web (WWW)
- Information infrastructure
- Electronic Data Interchange (EDI)
- Program languages
- Industry standards
- Wireless technology
- Interactive television
- Payment systems
Unit–3: E-business Markets & Model
- E-businesses
- E-business environment
- E-marketplaces
- E-business markets
- E-business models
- Types of e-business models
- A framework for analyzing e-business models
Unit–4: E-business Economics
- Towards perfect competition
- The effect of the internet on the competitive environment
- Key economic characteristics of the internet
- Cost of production and distribution
- Disintermediation and reinter mediation
- Economics of information
- Connectivity and interactivity
- Economies of scale
- Economies of scope
- Transaction costs
- Network externalities
- Switching costs
- Critical mass of customers
- Mini Case Study: Online gambling
- Pricing
Unit–5: E-Marketing
Internet marketing
E-marketing plan
The marketing mix
Branding
Online advertising
Targeting online customers
Interactive television and e-marketing
Customer relationship management
Unit–6: Management of E-business
Management Knowledge
Managing applications systems for e-business
Mini Case Study: Ryanair
Customer Relationship Management (CRM)
Supply Chain Management (SCM)
Management skills for e-business
Managing risk
Unit–7: E-business Strategy: formulation
Strategic management and objective setting
The strategic process
Internal analysis
External analysis
Competitive strategies for e-business
Unit–8: E-business Strategy: implementation and Evaluation
Strategic controls
Organizational learning
Organizational culture and e-business
Organizational structure and e-business
Change Management
The evaluation process
Organizational control and evaluation
Financial evaluation
Technology evaluation
Human resources evaluation
Website evaluation
Business model evaluation
E-business strategy evaluation
Unit–9: E-business Future
(Gaining and sustaining a competitive advantage)
Competing effectively
First-mover advantages
Generic strategies
Mini Case Study: Glasses Direct
Integrating generic strategies
Expanding product lines
Lock-in and switching costs
Bricks and clicks
Winner-takes-all
The problem of sustaining competitive advantage
The phases of e-business development
The performance of e-business
The future of e-business
Recommended Book:
Combe, Colin. Introduction to E-business. Routledge, 2012.
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