aiou course code 5011-2 solved assignment autumn 2022

aiou course code 5011-2 solved assignment autumn 2022

ASSIGNMENT No. 2

Total Marks: 100                                                                              Pass Marks: 50

This assignment is a research-oriented activity. You are required to obtain information from a business/commercial organization and prepare a report of about 1000 words on the issue allotted to you to be submitted to your teacher for evaluation.

You are required to select one of the following issues according to the last digit of your roll number. For example, if your roll number is P-34271860 then you will select issue No. 0 (the last digit):

Issues:

1. Functions of TQM Manager
2. Core Values of Quality Leader
3. Handling Customers’ Complaints
4. Juran Approach and its Applications
5. Xerox Approach to Benchmarking
6. ISO 9,000 Series and their Benefits
7. Quality by Design and its Process
8. Environmental Policy Implementation
9. Quality Function Development Process and its Impact
10. ISO 14,000 Series and their Benefits

The report should follow the following format:

1. Title page
2. Acknowledgements
3. An abstract (one-page summary of the paper)
4. Table of contents
5. Introduction to the issue (brief history & significance of issue assigned)
6. Practical study of the organization (with respect to the issue)
7. Data collection methods
8. SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the issue assigned.
9. Conclusion (one-page brief covering important aspects of your report)
10. Recommendations (specific recommendations relevant to issue assigned)
11. References (as per APA format)
12. annexes (if any)

Guidelines for Assignment No. 2:

• 5-line spacing
• Use headers and subheads throughout all sections
• Organization of ideas
• Writing skills (spelling, grammar, punctuation)
• Professionalism (readability and general appearance)
• Do more than repeat the text
• Express a point of view and defend it.

Workshops:

The workshop presentations provide you opportunity to express your communication skills, knowledge and understanding of concepts learned during practical study assigned in assignment No. 2.

You should use transparencies and any other material for effective presentation. The transparencies are not the presentation, but only a tool; the presentation is the combination of the transparencies and your speech. Workshop presentation transparencies should only be in typed format.

The transparencies should follow the following format:

1. Title page
2. An abstract (one-page summary of the paper)
3. Introduction to the issue (brief history & significance of issue assigned)
4. Practical study of the organization (with respect to the issue)
5. Data collection methods
6. SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the issue assigned.
7. Conclusion (one-page brief covering important aspects of your report)
8. Recommendations (specific recommendations relevant to issue assigned)

GUIDELINES FOR WORKSHOP PRESENTATION:

• Make eye contact and react to the audience. Don’t read from the transparencies or from report, and don’t look too much at the transparencies (occasional glances are acceptable to help in recalling the topic to cover).

• A 15-minute presentation can be practiced several times in advance, so do that until you are confident enough. Some people also use a mirror when rehearsing as a substitute for an audience.

Weightage of Theory & Practical Aspects in Assignment No. 2 and Workshop Presentations:

Assignment No. 2 and workshop presentations are evaluated on the basis of theory and its applicability. The weightage of each aspect would be:

Theory:                                                                                    60%

Applicability (practical study of the organization):      40%